Notifications

Booking Suite ships email templates and optional SMS delivery for booking lifecycle messages.

Email Templates

Core email templates include:

• booking_created
• booking_confirmed
• booking_cancelled
• booking_rescheduled
• reminder_24h
• reminder_1h

Templates are stored in the plugin under templates/emails.

Reminders

Booking Suite schedules reminder jobs through WordPress cron. The default reminder templates cover 24-hour and 1-hour reminder messages.

SMS

Twilio SMS is optional. When enabled, customer phone numbers and notification text may be sent to Twilio through WordPress HTTP APIs. The Twilio auth token is encrypted before storage.