Case Study8 min read

From Phone Orders to Online E-Commerce: How a 45-Year Landscaping Business Modernized

SureGreen served Chicagoland for 45+ years entirely via phone calls. XCodeSol built an e-commerce platform — full product catalog, online ordering, delivery logistics.

A family-owned landscaping supply business had been taking orders by phone for 45 years. XCodeSol built a complete e-commerce website with 20+ products, pickup/delivery options, and dual contact channels.

Key Metrics

Product Categories
Before: Phone-only listingAfter: 20+ online
Full Catalog
Pricing Visibility
Before: Quote by phoneAfter: Per-yard/ton shown
Transparent
Order Channel
Before: Phone onlyAfter: Online + Phone
New Channel
Local SEO
Before: MinimalAfter: Chicagoland reach
Improved
Mobile Access
Before: Desktop CRM onlyAfter: Fully mobile
Enabled

Challenges

45 Years of Phone-Only Orders

SureGreen Landscape Supply had been serving Chicagoland since 1976 with loyal customers built through word-of-mouth. But every order came by phone. Every price quote needed manual lookup. With 20+ products across mulch, soil, stone, sand, gravel, and firewood categories, the business was losing customers who wanted to browse and order online.

Solutions

Full Product Catalog with Transparent Pricing

We built an e-commerce website organized by product category: Mulch Types (Premium Blend, Shredded Hardwood, Blonde Cedar, Dyed Black/Brown/Red, Play Mat, Tree Chips), Soil Options (Topsoil, Mushroom Compost, Garden Mix, Fill Soil, Custom Mix), Stone Options (Gravel Grade 8, River Rock, CA7 Limestone, Screening, Torpedo Sand, Mason Sand), and Firewood. Each product shows per-yard or per-ton pricing with clear pickup/delivery options.

Dual Contact System + Mobile-Ready

Office phone and 24/7 text service prominently displayed. Service pages for installation, delivery, and material drop-off. Customer testimonials and project gallery. Mobile-responsive design for contractors on job sites. Local SEO targeting Chicagoland searches.

Process

Weeks 1–2

Discovery & Catalog Audit

Audited 20+ product categories. Mapped per-yard vs per-ton pricing. Documented delivery zones and logistics workflow.

Weeks 3–5

Design & Development

E-commerce website with categorized listings. Responsive design for mobile use. Dual contact system integration.

Weeks 6–7

Content & SEO

Product descriptions, pricing, imagery. Local SEO for Chicagoland searches. Customer testimonials and project gallery.

Week 8

Testing & Launch

Cross-browser and mobile testing. Order form validation. Staff CMS training. Go-live with Google Maps integration.

Results

The website modernized a 45-year-old family business. Customers can now browse all 20+ products, see transparent per-yard and per-ton pricing, and understand delivery options without calling. The 24/7 text service remains for personalized quotes while the website handles routine ordering. Local SEO brought new customers.

XCodeSol built us a professional e-commerce site that finally showcases everything we offer. Our customers can now see all our products, pricing, and delivery options without having to call. It has transformed how we do business.
Owner, SureGreen Landscape Supply
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